The class I want is closed, how do I get on the waitlist?
Follow the instructions above for waitlisting a course. Keep your advising code in a safe place; you will need it if a seat opens. The waitlist will close two days prior to the start of the term in which the class begins. You should always have a backup plan in case you do not get into the waitlisted course.
Do waitlisted courses count toward your credit hours?
No. Waitlisted courses do not count toward your credit hours UNTIL you actually register for the class.
What do Waitlist Messages mean?
Closed - 0 Waitlist: This means that the class is full, and there are no students on the waitlist yet. You can place yourself on the waitlist.
Closed - Waitlist Full: This means the waitlist is full, and no more students can be added to the waitlist. The waitlist will open only if a.) A registered student drops the class or, b.) A student on the waitlist drops their waitlisted course.
Open - Reserved for Waitlist: This means the class has the waitlist option and an open seat. The open seat is reserved for a student currently on the waitlist, who is in the 18-hour timeframe to register for the course. You can place yourself on the waitlist.
Are you automatically added into courses you have waitlisted?
No. Although you are automatically notified that a seat has opened in a course you have waitlisted, you need to register for the course within the specified timeframe.
Are you guaranteed a seat in a class for which you have waitlisted?
No. Waitlisting DOES NOT guarantee a seat in the class. You will receive an email notification, if/when a seat opens up in the class.
How am I notified when a seat becomes available on a waitlisted class?
You will automatically receive an email, at your CommonwealthU email address, notifying you that a seat has become available.
Can I see how far down the waitlist I am?
Yes. Log in to student self-service, go to Student Tab under (Self-Service), and then click on Student Detail Schedule. Find the class on the page and find the line that says Waitlist Position. It is important that you monitor your email daily if you are close to the top of the list; you will have a limited time to claim an open seat.
How much time will I have to register for the open spot?
Your registration deadline is included in your notification email as the number of hours from the time the email was sent before your spot expires. Students will have 18 hours to register for the open spot.
If I am on a waitlist, receive a notification that a seat has become available, do not register for the class within the 18-hour timeframe, do I remain on the waitlist?
No. Once a seat in a waitlisted class becomes available, and you are notified, you have exactly 18 hours to register. After the 18 hours, you are dropped off the waitlist automatically.
What happens if I miss the 18 hour time limit, but still want the class?
You can add yourself back onto the waitlist, provided the waitlist maximum has not been met.
Can I see the exact date and time my seat expires?
Yes. Log in to your CommonwealthU email address, go to the Student Tab under Self-Service), and then click on Student Detail Schedule. Find the class on the page and find the line that says "Notification Expires." This line will show you the exact date and time that your seat expires. You must register for the course before that time. If you cannot find the course on your schedule, your notification has already expired and you have been dropped from the waitlist.
I received a waitlist notification email but I don't remember my CommonwealthU username and password.
Click on the link 'Having problems logging in?' link the CommonwealthU login page and follow the instructions. If this does not work, contact the Help Desk via phone (On campus dialing extension 4357 (HELP) internally from any of the campuses will go to the help desk or Off-Campus: 877-435-7280) or email at helpdesk@commonwealthu.edu.
Visit https://helpdesk.commonwealthu.edu/ for hours information
If I have a HOLD, can I place myself on a waitlist?
No. If you have a registration hold, you cannot add yourself to a waitlist, nor can you register for the class.
I received a waitlist notification email, but I don't have my advising code.
Only your advisor can give you your advising code. Contact your advisor immediately. You must register for the course before the deadline stated in your notification email.
I received a waitlist notification email, and I can't register.
Make sure you are following the above instructions for how to register for the open seat. If, after reviewing the instructions, you are still unable to register, you may contact your campus Welcome Center for assistance. Please have the notification email and course information ready so we may assist you more quickly.
If you cannot register due to a hold on your account, contact your campus Welcome Center. You may view any holds on your account in CommonwealthU. Go to the Student Tab under CommonwealthU (Self-Service), click on Check My Registration, Select a Term, and then scroll to the bottom and click o View Holds.
My notification deadline expired, what do I do?
You may choose to place yourself back on the waitlist for the course following the instructions above. If another space opens in the class, and you are moved to the top of the list, you will receive another notification.
How do I drop a waitlisted course?
You can remove yourself from a waitlist, by logging into CommonwealthU, and selecting the Register/Add/Drop Classes. The courses that are waitlisted are noted, and you simply select Web Drop and Submit Changes, to remove yourself from the waitlisted course.
What happens if I drop a course by mistake, and the course has an active waitlist?
If you are registered for a class, drop that class, and then want to re-enroll in the class, you must add yourself to the waitlist.
What happens if I am on a waitlist and drop myself from the waitlist by mistake?
If you drop a waitlisted class by mistake, you can add yourself back on the waitlist, provided the waitlist maximum has not been met, however, you will be placed last on the waitlist.
Can I add myself to a waitlist, if the waitlist maximum has been met?
No. You will need to wait until the Waitlist Maximum Enrollment has an opening. However, our system will allow you to add yourself to a waitlist if you receive the "Open-0 Reserved for Waitlist" message. This message means that there is a student on the waitlist that was notified of an open seat, and is in the 24-hour time limit to register for the class.
Can I waitlist for more than one class?
Yes. You can add yourself to multiple waitlists, but not multiple sections of the same class (same subject and course number). It is, however, good practice for you to drop waitlisted sections, in which you do not intend to enroll.
Do registration restrictions prevent you from adding yourself to a waitlist?
Yes. Registration restrictions (Majors, Level, etc.) continue to work- preventing registration as well as waitlisting. For example, if you attempt to register for a class that has a pre-requisite (which you have not taken), you will get the registration error message, and will not be allowed to add yourself to the waitlist.
At what point does waitlisting end?
The waitlist period for a course will end two days prior to the start of part of term in which the course is scheduled. At that point, the waitlists are cleared and seats are available on a first come, first serve basis.
