Information Technology

Types:

Contact Information

  • University-wide
  • CU Help Desk
  • Dialing extension 4357 (HELP) internally from any of the campuses will go to the help desk
    Off-campus:  877-435-7280

    Call Center Hours:
    Mon-Fri: 8:00 pm – 8:00 am
    Weekends\Holidays 24/7

    In-person Help Desk Hours:
    Mon-Th: 8:00 am – 7:00 pm - Lock Haven Campus
    Mon-Th: 8:00 am – 7:00 pm - Bloom Campus
    Mon-Th: 8:00 am – 4:30 pm - Mansfield Campus
    Fri: 8:00 am -  4:30 pm - All Campuses

The Division of Information Technology is responsible for providing technology services, resources, training and information to all members of the university community.

Student, Faculty and Staff Resources Help Desk Support

Information Technology Overview

  • Administrative Applications - Creates, modifies and maintains the computer programs that support our administrative and academic information systems.
  • Commonwealth Academic Technology Support Addresses and supports the needs of faculty for technology integration in the classroom and distance education. 
  • Network Infrastructure Systems - Provides network services, telecommunication services and maintains network equipment and applications.
  • Performing Arts and Multimedia Services - Operates university performing arts venues and media facilities and schedules all activities for the auditoriums.
  • Technology Support Services - Provides desktop support for faculty/staff offices, computers in classrooms, labs and residence halls, exam scanning services, as well as for instructional media presentation systems (IMPS).

Organizational Chart

Division Information

All help requests should be directed to the Commonwealth University Help Desk.

  • Tickets will automatically be routed to the correct technology personnel to assist with your particular issue.
  • A comprehensive knowledge base to search frequently asked questions is available.
  • When entering a ticket for the first time, users will need to SIGN IN at the top right of the page.
  • If unable to log in, please call the help desk, we will be happy to enable you on the system if our initial integration failed to enable you.

How to enter a help desk ticket

Illustration of Mountain

IT Leadership

CommonwealthU University Employee

Bill Barnes

  • Executive Director of Enterprise Applications
  • Bloomsburg
CommonwealthU University Employee

David Celli

  • Manager of Technology Support Services
  • Bloomsburg
CommonwealthU University Employee

Boise Miller

  • Executive Director of Infrastructure Data Center
  • Lock Haven